Type de questions: Booking
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Can I pay for a booking using holiday vouchers?
We accept holiday vouchers as a method of payment for bookings made at the ticket office, by telephone or through our partner tourist information offices. This is not available for online bookings on our website. We recommend that you call in advance to secure your seats and pay using holiday vouchers on the day of […]
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What are the cancellation terms for my booking?
If you decide to cancel before the scheduled date of travel: The boarding pass remains valid for 1 year from the original travel date stated on the boarding pass, with no possibility of extension. No refund is available. The Company is forced to cancel or delay its departure by more than 90 minutes In […]
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What are the terms and conditions for changing my booking?
Changes to bookings are free of charge up until the originally scheduled departure time, subject to availability. Any changes made to a booking after the originally scheduled departure time are subject to a €1.00 (including VAT) change fee, except for passengers holding the ‘main island resident’ card The €1 change fee applies per journey changed.