Besoin d’aide ?
Vous avez des questions sur votre réservation ? Sur les horaires des traversées ? Sur nos bateaux qui desservent Ouessant, Molène ou Sein ? Vous souhaitez connaître les différents modes de paiement ?
Vous avez des questions sur votre réservation ? Sur les horaires des traversées ? Sur nos bateaux qui desservent Ouessant, Molène ou Sein ? Vous souhaitez connaître les différents modes de paiement ?
Please remember to book your crossing at least 48 hours in advance. During school holidays, particularly in the summer, we strongly recommend that you book at least one week before your departure to ensure you have a place on board our ships.
Changes to bookings are free of charge up until the originally scheduled departure time, subject to availability.
Any changes made to a booking after the originally scheduled departure time are subject to a €1.00 (including VAT) change fee, except for passengers holding a ‘main island resident’ card.
The €1.00 change fee applies per journey modified.
To get the best rate, we recommend booking during the ‘Low Season’, which runs from 1 January to 30 April and from 1 October to 31 December, Monday to Sunday, as well as Monday to Thursday in May and June.
Please check our price calendar in the ‘Prices’ section.
We offer a daily departure from Brest at 8.20 am, every day of the year. The ship stops at Le Conquet, which is the main port of departure for passengers, before continuing on to the islands of Molène and Ouessant.
If you’re travelling from afar, you can stay in one of the hotels near our pier the night before your departure.
The Company has developed an SMS alert system designed to inform you of any changes to timetables. If you have booked a place on a crossing that is subject to a change, we will alert you within minutes of the decision being made by the ship’s captain, using the mobile phone number you provided at the time of booking.
These SMS alerts are also automatically posted and updated on our website.
In the event of poor weather conditions on the Audierne/Esquibien and Sein routes, services may operate from the port of Douarnenez. If the departure is from Douarnenez, please allow an extra hour for the journey.
Yes, you can amend or cancel a booking on the website up to 24 hours before the boat’s departure. There is no charge for amendments. If you wish to change your destination or port of departure, or if your amendment is made after the boat has departed, please contact our agents:
Any change to a booking made after the originally booked departure time is subject to a fixed change fee of €1.00 (including VAT), except for passengers holding the ‘main island resident’ card
In the event of cancellation by the customer prior to the scheduled crossing date: No refund is available; the boarding pass remains valid for one year from the original crossing date stated on the boarding pass, with no extension possible. Please contact us to make a new booking.
We accept holiday vouchers as a method of payment for bookings made at the ticket office, by telephone or through our partner tourist information offices. This is not available for online bookings on our website. We recommend that you call in advance to secure your seats and pay using holiday vouchers on the day of departure.
If you decide to cancel before the scheduled date of travel:
The Company is forced to cancel or delay its departure by more than 90 minutes
In this case, three options are available:
In the event of a delay on arrival:
Changes to bookings are free of charge up until the originally scheduled departure time, subject to availability.
Any changes made to a booking after the originally scheduled departure time are subject to a €1.00 (including VAT) change fee, except for passengers holding the ‘main island resident’ card
The €1 change fee applies per journey changed.