Privacy Policy

The data controller for your personal data is Compagnie Maritime Breizhgo Penn Ar Bed, except where we act on the instructions and on behalf of our clients. In such cases, we will inform you either when your personal data is collected or in this Privacy Policy

• Legal notice

The Privacy Policy is governed by the General Data Protection Regulation No. 2016/679 (‘GDPR’) and by the French Data Protection Act No. 78-17 of 6 January 1978, as amended (‘Data Protection Act’), under the regulatory supervision of the French data protection authority, the CNIL (Commission Nationale de l’Informatique et des Libertés – www.cnil.fr).

Our website may contain or use links to websites, mobile apps, products or services operated by third parties (including advertising sites, our partners’ sites or social media platforms). Please note that this Privacy Policy does not apply to these third parties, over whom we have no control and for whom we cannot be held liable

For the purposes of providing the products and services of Compagnie Maritime Breizhgo Penn Ar Bed digitally, we may collect personal data from minors under the age of 16, under the supervision and with the consent of their legal representatives (parents or guardians). Users of our digital services who inform us that they are under the age of 16 have a discretionary right to have their data erased (subject to our legal retention obligations described in Article 3 ‘Use of collected data and retention periods’ below), which they may exercise directly or through their legal representative, at any time and without giving a reason, by contacting us at [email protected].

• The management, issuance and use of travel tickets;
• Registration and administration of the services provided by the Breizhgo Penn Ar Bed Shipping Company;
• Management and record-keeping of purchases and services, warranties, debt collection, invoicing, and SEPA mandate management;
• Managing your recruitment;
• Claims management

• Managing sales prospecting and sending updates to customers and prospects;
• Conducting satisfaction surveys;
• The management of cookies and trackers on our websites and apps, excluding technical cookies and trackers necessary for their operation.
• SMS alert management
• Newsletter Management
• Managing your user accounts on our websites and/or apps;

• Handling your enquiries and questions;
• The management of lost property;
• The management of pre-litigation and litigation matters, and the gathering of evidence: data required for the ongoing proceedings;
• Carrying out statistical analyses of network usage;
• The creation of a CV database;
• The organisation of competitions and the awarding of prizes;
• Incident reporting management

• The management of fraud and the recovery of fines, as well as the detection of habitual offences;
• Handling your requests to exercise your rights (access, rectification, objection, etc.) under the GDPR 

To the authorised departments of Compagnie Maritime Breizhgo Penn Ar Bed which need to be informed for the purposes set out above, including customer services, human resources, security and fraud prevention, sworn officers, authorised personnel from the security department, staff members, the legal department, etc.

We may share your personal data with certain entities within the Keolis Group (Keolis SA and Keolis Solution) in order to ensure the continuity of our services and our website;

If you apply via the Keolis Group’s recruitment portal, your account and application details will be processed by Keolis SA, acting as a separate data controller, which will forward your application to Compagnie Maritime Breizhgo Penn Ar Bed for processing, acting as a separate data controller.

We may share your personal data with trusted third parties located within the European Union (hereinafter “EU”) to help us operate our services, and in particular to ensure the smooth running of Compagnie Maritime Breizhgo Penn Ar Bed’s websites and mobile applications

At the end of the public service contract, your customer data will be transferred to the organising authority and/or the new transport operator to ensure the continuity of the public service.

With your consent, your customer data may be passed on to the organising authority so that they can contact you regarding surveys and/or send you information about the region.

We share certain pseudonymised data—which does not contain any direct identifiers—for the purposes described in Article 3, ‘Use of your personal data’, above, in relation to cookies and trackers collected in conjunction with partners who collect and process these cookies and trackers. These partners are either separate or joint controllers in respect of the processing carried out.

Where we are required to comply with laws and regulations, legal requests or orders, or where permitted by law (i.e. to protect and defend rights, in situations posing a threat to life, health or safety, etc.). All your data is processed and hosted primarily within the EU

You may request access to your personal data held and processed by Compagnie Maritime Breizhgo Penn Ar Bed, view it, obtain a paper or electronic copy, and request that it be corrected, updated or deleted.

You may, at any time, request that certain data no longer be processed.

You may request that your personal data be provided to you in an open, machine-readable format, whether for your own use or to transfer it to another data controller.

In certain cases, you may request that the processing of your data be restricted.

You can also decide what should happen to your personal data after your death.

Without prejudice to any other legal remedies, you have the right to lodge a complaint with the supervisory authority in the European Union country where you live, work or where you believe your rights have been infringed.

You may exercise all of these rights by sending a written request, accompanied by proof of identity (where necessary to verify your identity), to the contacts listed in Article 9 ‘Contact Us’.

We will endeavour to respond to your requests as promptly as possible and in accordance with the relevant regulations. However, in certain cases, we may not be able to comply with your request in order to meet our legal or contractual obligations.