Yes, you can amend or cancel a booking on the website up to 24 hours before the boat’s departure. There is no charge for amendments. If you wish to change your destination or port of departure, or if your amendment is made after the boat has departed, please contact our agents:
- Ouessant / Molène: 02 98 80 80 80
- Sein: 02 98 70 70 70
- Contact form
Any change to a booking made after the originally booked departure time is subject to a fixed change fee of €1.00 (including VAT), except for passengers holding the ‘main island resident’ card
In the event of cancellation by the customer prior to the scheduled crossing date: No refund is available; the boarding pass remains valid for one year from the original crossing date stated on the boarding pass, with no extension possible. Please contact us to make a new booking.